Who we are

Hello! I am Megan Washburn, the ​owner and operator of Haven Home ​Services. After teaching for 6 years, I ​decided to explore a new path that allowed ​me to utilize my organizational abilities, ​attention to detail, and dedication to ​assisting others.

I started my home service journey by ​learning from an experienced home ​manager with 40 years of experience in the ​Horseshoe Bay Area. This opportunity gave

me the insight to create a customizable home management service that insures you get the most of ​your lake LBJ experience. Inside, outside, or lakeside, I can make sure your weekend getaway or ​primary residence is ready to go for any occasion.

Another key member of the Haven Home services team is my husband, Zac, who will assist in your ​home maintenance and watercraft plans. His extensive experience in building and renovating luxury ​properties here in Horseshoe Bay ensures your homes receive the best attention. He will also perform ​many preventative routine maintenance tasks to ensure that your home and watercraft run smoothly ​when it matters.

We are excited about the opportunity to assist your family and maintain your home, ensuring ​lifetime memories at the lake are made.

What we do

Haven Home services believes that ​preventative maintenance and frequent checks ​on your home throughout the year insures a ​hassle free homeowner experience for you.

We offer both home watch services and ​comprehensive concierge services, letting you ​choose a package that best fits the needs of ​your family and your home. All of our packages ​include custom home watch and maintenance ​plans, communicated through a weekly or bi-​weekly report in order to keep you up to date ​on the status of your home.

By letting us handle tasks such as hiring and ​supervising of cleaners, lawn care, and ​subcontractors, you are able to enjoy all the ​comforts of your home without the stress. We ​help get everything ready before you arrive and ​back in order after you leave. We will strive to ​prevent and work towards a solution to fix any ​issues at your home.

Our priority is to make sure your lake house ​is a peaceful haven, not a source of worry!

We will check your home on a weekly ​or bi-weekly schedule and send a ​personalized status report via email. ​See below for an example of the ​communication you will receive. We ​will also provide a preventative ​maintenance plan as well as provide ​service recommendations. To ensure ​peace of mind, we will also perform ​pre/post storm prep and checks. No ​contract, start, stop, or pause any time ​of year.

Recommended for:

-Home checks during extended ​vacations

-Peace of mind in the off season ​months

-Homeowners who would like to ​manage vendors (schedule landscaping, ​cleaning services, pool care) on their ​own.

Home management services ​includes all the of the home watch ​services, as well as collecting ​repair/service estimates and ​overseeing the work. This is in ​addition to a custom preventative ​maintenance plan as well as ​providing service recommendations.

Recommended for:

-Those wanting to make sure their ​house is fully cared for

-Homeowners who would like ​Haven Home to manage the upkeep ​and maintenance of their home

-Those wanting Haven Home to ​take away the stress of getting ​repair estimates, and eliminate the ​need for the homeowner to be ​present while repairs are being ​completed

In addition to home watch services, ​weekly updates, and maintenance ​plans, our comprehensive concierge ​service can include:

• Arrival Preparation and Departure Breakdown
  
• Car/ Golf Cart Care
  
• Grocery shopping and re-stocking
  
• Watercraft Care
  
• Coordinate Repair or Maintenance Services
  
• Coordinate Cleaning and Laundry Services
  
• Pre-Storm Preparation & Post Storm ​Inspections
  
• HSB Airport transportation
  
• Arranging Lawn and Pool Care
  

Recommended for:

-Those wanting a true lock-and-leave ​experience

-Homeowners who would like Haven ​Home to schedule and coordinate all ​vendors

-Those who would like their lake ​house to be ready for any occasion, ​without the stress

Please contact us for a personalized quote.

If you have any questions or need additional information, please contact us by e-mail, text, or phone call!

Text Megan at (512) 698-8922 (fastest method of contact)

Email havenhomehsb@gmail.com

Call Megan at (512) 698-8922

How is pricing determined?

For home watch, pricing is determined by frequency of visits (homeowner preference). For home ​management and concierge services, pricing is determined by square footage and number of bedrooms, ​number of services the home owner would like performed, and frequency of use. Please reach out if you ​would like a quote for your home.

How do you communicate with homeowners?

I primarily communicate via email, text, or phone call. For each home, a custom report will be created ​and completed each time we visit your home. The report will then be emailed to the homeowners. Visit ​the “Services” page to see an example status report.

What preventative maintenance do you perform?

Haven Home has a total of 36 preventative maintenance tasks that we track in order to keep your home ​in top shape. Homeowners can choose which tasks they would like Haven to complete or schedule. While ​we do perform many of these tasks, some tasks will be completed by our network of trusted professionals. ​Please reach out to us to see the complete list of tasks and who will be completing them.